Privacy policy
Short version: Our apps run entirely on Atlassian Forge. Your Jira data stays inside Atlassian's infrastructure. We don't run servers, we can't see your data, and we don't sell or share it.
1. Who we are
Client Priority Solutions LLC, doing business as Aloria Tech ("we", "us"), an Illinois company, develops the Apps and operates this website. For anything in this policy, contact [email protected].
2. How the App is built
Each App is built on Atlassian Forge and runs on infrastructure operated by Atlassian. It makes no network calls to any service outside Atlassian ("no egress"). We do not host any component of the App on our own servers or with third-party providers.
3. Data the App accesses
Each App reads only the data needed for its function, using the scopes listed on that App's documentation page. Across our Apps this may include:
- Project names, keys, and project leads
- Names and Atlassian account IDs of users holding project roles
- The Atlassian account ID of the person using the App, to apply their permissions
This data is read at the moment it is displayed and is not copied out of your site.
4. Data the App stores
An App stores only the configuration your Jira administrators set (for example, a list of hidden projects). This is kept in Forge hosted storage, which is scoped to your Atlassian site and stored in Atlassian's data centers. Our Apps do not store Jira issue content, personal data of users, or usage analytics.
5. Data we (the vendor) receive
Because the Apps run inside Atlassian, we have no access to your site's data. We receive only:
- Anonymous installation and licensing records from Atlassian Marketplace (site identifier, plan, user tier)
- Error logs generated by Forge, which may include your site's Atlassian cloud ID but not user data
- Whatever you choose to send us when you contact support
6. How we use that information
Only to operate the Apps, provide support, fix defects, and meet our obligations to Atlassian. We do not use it for advertising and we do not sell it.
7. Sharing
We share information only with Atlassian, as required to run the Apps on the Marketplace under the Atlassian Marketplace Partner Agreement, and with our support ticketing provider (Atlassian Jira Service Management) when you contact us. We may disclose information if required by law.
8. Retention and deletion
Configuration stored in Forge is deleted by Atlassian when an App is uninstalled from your site. Support tickets are retained for up to 3 years. To ask for deletion of support correspondence, email [email protected].
9. Security
The Apps rely on Forge's security model: Atlassian-managed hosting, tenant isolation, and scoped OAuth permissions. Report suspected vulnerabilities to [email protected].
10. Your rights
Depending on where you live (including the EU/UK GDPR and the California CCPA), you may have the right to access, correct, or delete personal data we hold, and to object to certain processing. Because we hold almost no personal data, most requests can be resolved quickly by email. Data inside your Jira site is controlled by your organization; direct those requests to your Jira administrator.
11. International transfers
App data is stored by Atlassian in the region of your Atlassian site. Support correspondence is processed in the United States.
12. This website
This site is static and sets no cookies of its own. It is served by Cloudflare, which may log requests for security and performance purposes under Cloudflare's privacy policy.
13. Changes
We'll post updates here with a new effective date. Material changes will also be noted in the affected App's release notes.